The Classroom, a hospitality and sanitary ware company in the heart of Victoria Island, Lagos desired to deliver a bespoke experience to their clients. With a dedicated food and entertainment lounge and an exclusive showroom of sanitary wares where discerning customers can walk in to purchase high ticket wares to adorn their spaces, how might we reward clients in a truly unique manner that represents what The Classroom stands for?
Loystar responds by delivering a connected customer experience with the two touchpoints. With a multi-tier loyalty program set with various spending levels, the Classroom is able to classify its clients into their desired membership classes with different loyalty cards that double as access controls.
The result is a gratifying commerce experience where clients can redeem rewards at the lounge with points earned from purchasing wares. Points can be combined with cash, card, bank transfer payment for an easy upsell, all managed seamlessly by the Loystar Point of Sales & loyalty engine.